SHIPPING RATES AND TIMES
Shipping rates vary depending on region and are calculated when your
shipping information is entered during the checkout process. Most
orders ship within 1-2 business days from the time of the order is
placed. Please note that transit times for the delivery method you
select do not include order processing time.
INVENTORY LEVELS BACKORDERS & PRE-ORDER ITEMS
Inventory Levels: Our website offers sizes, styles, and designs based
on inventory available in all our warehouses combined. Therefore, there
is the possibility that an item you purchase may not be available to
ship to you. You will be contacted in 1-2 business days if you need to
make a substitution on an unavailable item.
Backorders: Most items available for purchase online will be in stock,
however, due to fluctuations in Internet sales, and variations in our
various warehouse inventories certain items may not be available. If
your order contains an item that is on backorder, your order will not
ship until the item is in stock. The amount of time for out of stock
products to be replenished at our warehouses ranges from 1-2 weeks, but
it may take longer depending on manufacturing schedules. Please contact
us PRIOR to placing your order if you would like to know if the items
you would like to buy are in stock. You will be charged for your ENTIRE
order at the time of purchase.
Pre-order items: Product listed as a pre-order item online are not
currently in stock. However, you will be charged for pre-order items at
the time of checkout. If you place an order for multiple items that
includes one or more pre-order items, the entire order will be held
until it can be shipped complete.
DUTIES AND TAXES
Canadian Orders - orders shipping to a Canadian address will
ship from our Canadian warehouse and are subject to GST (as well as PST
for B.C. residents).
U.S Orders - orders shipping to a U.S address are subject to applicable state taxes.